We help reduce the fear and uncertainty in the contract renewal process by acquiring more reliable business intelligence than your company can receive on its own.

Our B2B client satisfaction and customer experience firm helps companies retain and grow revenue with existing clients. This is achieved primarily by conducting qualitative, in-depth interviews with senior customer personnel on their behalf. This proven process focuses on diplomacy, body language analysis, and relationship building to provide a safe environment for substantive, candid interviews that yield actionable feedback for our clients.

• Client Satisfaction Interviews

• Enhanced Supplier Performance Reviews

• M&A Due Diligence

• “Forgiveness” Keynote Speech

• Body Language Trainings, including Micro Expressions

• Employee Satisfaction Interviews

• Executive Candidate Interviews

• Market Research

Due to the confidential nature of our business, our clients’ information is not listed on our website. Client Confidant is a certified Disability-Owned Business Enterprise (DOBE). Please contact us at info@clientconfidant.com for information on how we can enhance your clients' experience and satisfaction with your services.